Image File Requirements

What are the file formats & size accepted?

We accept the following file formats: JPEG and PNG. All files uploaded should be at least 40 DPI to ensure picture quality. We are able to print up to 1000 DPI resolution with our high-end leading class UV flatbed printers. Our image uploader accepts files up to 100MB. If your file is larger, please send through Wetransfer to support@blankspace.ink.  

To find out an image dimensions, right-click on the file name > Get info> More Info. Then to find out the DPI associated with your desired print format you can use this printing resolution calculator to verify your dimensions based on your photo’s aspect ratio (http://www.scantips.com/calc.html ). DPI (Dots Per Inch) is the same as PPI (Pixels Per Inch).

If you do have a technical understanding of photo resolution, we base the quality score on the pixels of your image. We recommend that the printable DPI should be over 75 for any size of print. However, as you print larger sizes, the DPI will steadily decrease, but you will also view the art from further away, so this lower DPI is not a problem. 300 DPI is the best you can get, anything higher than this does not improve print quality, it won’t be noticeable for the human eye.

The larger you want your print to be, the highest quality the picture has to be. You can ensure picture quality by looking at pixels.

Unacceptable Highly pixelated picture, resolution too low for printing (less than 40 dpi)
Poor Acceptable but not best for printing (40 to 50 dpi)
Good Looks good but can still see grains when closeup to image (55 to 75 dpi)
Very Good Very good all around, unless you get up reeeeal close (75 to 110 dpi)
Excellent Fantastic quality print, full of detail and perfect for showing off your very best shots (+110 dpi)

Digital camera resolution vs print quality

Image dimension (ratio 3:2) Mega pixels 12”x8” 24”x16” 30”x20” 36”x24” 45”x30” 54”x36” 66”x44” 94”x46”
1224×816 1 MP Excellent Poor Poor Unacceptable Unacceptable Unacceptable Unacceptable Unacceptable
1732×1154 2MP Excellent Good Good Poor Unacceptable Unacceptable Unacceptable Unacceptable
2121×1414 3 MP Excellent Very good Good Good Poor Unacceptable Unacceptable Unacceptable
2449×1633 4 MP Excellent Very good Very good Good Poor Poor Unacceptable Unacceptable Unacceptable
2738×1825 5 MP Excellent Excellent Very good Very good Good Poor Poor Unacceptable
3000×2000 6 MP Excellent Excellent Very good Very good Good Good Poor Unacceptable
3240×2160 7 MP Excellent Excellent Very good Very good Good Good Poor Poor
3464×2309 8 MP Excellent Excellent Excellent Very good Very good Good Poor Poor
3674×2449 9 MP Excellent Excellent Excellent Very good Very good Good Good Poor
3873×2581 10 MP Excellent Excellent Excellent Very good Very good Good Good Poor
4242×2828 12 MP Excellent Excellent Excellent Excellent Very good Very good Good Poor
4582×3055 14 MP Excellent Excellent Excellent Excellent Very good Very good Good Good
4898×3266 16 MP Excellent Excellent Excellent Excellent Very good Very good Very good Good
5196×3464 18 MP Excellent Excellent Excellent Excellent Excellent Very good Very good Good
5477×3651 20 MP Excellent Excellent Excellent Excellent Excellent Very good Very good Good
5744×3829 22 MP Excellent Excellent Excellent Excellent Excellent Very good Very good Good
6000×4000 24 MP Excellent Excellent Excellent Excellent Excellent Excellent Very good Good

Do you accept physical photos?

Only digital data can be used. We do not accept any physical paper photos. However, you could scan your picture and upload through our website in digital format.

Will Blankspace edit my photo in any way?

We will not edit your data in any way, you are the only one responsible of your image file quality. Your work would never be modified without your consent.

Products Info

Comparative price table per product and sizes

Material Mini (7″x5″) X-small (12″x8″) Small (18″x12″) Medium (24″x16″) Large (36″x24″) X-large (60″x40″)
Matte poster prints $3.39 $4.24 $10.19 $13.59 $29.74 $90.09
Satin poster prints $3.99 $4.99 $11.99 $15.99 $34.99 $105.99
Metallic poster prints $6.99 $9.99 $18.99 $25.00 $42.99 $149.99
Canvas stretched on frame $34 $48 $62 $68 $120 $309
Metal (Brushed Aluminum backing) $34 $40 $75 $110 $220 $560
HD Acrylic $45 $55 $90 $125 $235 $575

*these are regular prices and do not include any coupon or discount code

How does the pricing works?

Whether you upload your own picture or you choose to support an artist and select an image from the Vault, you will pay the printing cost which is what you see through the Print your Own wizard steps. Thus, if you upload your own image you will only pay a printing cost.
Printing cost: based on the material and printing size selected.
Image cost: includes the price if you selected a paid photo from the Image Vault. 100% goes to photographer. Price varies depending on the final print size (see below).

Final print size Image price
Less than 20″ $9.00
Between 20″ to 40″ $18.00
Larger than 40″ $25.00

*based on larger size between width and height

In which sizes can my pictures be printed?

Material Minimum size Maximum size
Matte & Satin Poster Prints 7x5in or 18x13cm 94x59in or 239x150cm
Metallic Poster Prints 7x5in or 18x13cm 94x43in or 239x109cm
Canvas 7x5in or 18x13cm 94x46in or 239x117cm
Metal (Brushed Aluminum backing) 7x5in or 18x13cm 94x46in or 239x117cm
HD Acrylic 7x5in or 18x13cm 94x46in or 239x117cm

*sizes in cm are rounded

Are the inks durable and environmentally friendly?

You can rest assured that the colors of your artwork will remain vibrant over the years. Every print is cured under eco-friendly LED UV lights which provides protection to your artwork against sunlight, dirt and moisture.

All of our inks are GreenGuard Gold certified and are listed in UL’s Sustainable product Guide as products that are scientifically proven to meet the world’s most rigorous, third-party chemical emissions standards—helping reduce indoor air pollution and the risk of chemical exposure while aiding in the creation of healthier indoor environments. With our LED UV inks we minimize energy consumption, water usage and ink waste. We are proud to say that 50% of our inks are made of renewable resources, such as plants and biomass, and are void of heavy metals.

How will my artwork be printed?

Your artwork will be printed on one of our two EFI VUTEK HS125Pro. With these leading edge printing technology, we can produce high-quality graphics with resolutions up to 1000DPI. Every print will be cured under eco-friendly LED UV light which provides protection to your artwork against sunlight, dirt and moisture.

How can I clean my printings?

You can use a soft dry cloth like microfiber to remove dust. If you want your printings to remain vibrant and durable you should not use any harsh chemical cleaning products as glass cleaner. Don’t scrub too hard either! Needless to say you should be gentle with your artwork.

Ordering, Shipping and Installation

Do you offer volume pricing?

We do offer volume pricing discount when your total order is more than $2000.
Please contact us at info@blankspace.ink for more details.

How can I pay ?

You can pay by credit card, we accept Visa, American Express and Mastercard.

Which country do we ship to?

We ship everywhere in the following countries: Canada, continental United States, Mexico, Australia, United Kingdom, Ireland, Switzerland, Belgium, France, Germany, Spain, Denmark, Finland and Norway. Shipping carrier depends on the size of your item.

How long does it take to produce and ship the order?

Many talented people are involved in the process of creating your precious art impression. From order intake to prepress, then production, packaging, quality control and finally shipping, we do our best to make it as quick as possible for you to receive your package. The maximum production time required to complete the cycle to shipping is 10 working days.

How can I track my shipment?

Click here to track your package. Enter your shipment tracking ID found at the top of your order completion email to track your precious package. The link is directly updated by our shipping carriers such as Canada Post, FedEx and Purolator.

Can I pay extra to have someone do the artwork installation in my home/office?

You can select white glove delivery at checkout and pay an extra fee of 100$ to have your artwork installed. The white glove delivery is only available in the Greater Montreal Region for now (this includes Laval and a part of the South Shore region).

Can I change my order once it has been sent?

Unfortunately, you cannot change it after confirmation. The only exception is the shipping address that you can change if the order has not yet been shipped. To do so you have to contact our customer service at support@blankspace.ink and we will change the shipping address in the order.

Can I cancel an order?

Unfortunately, you cannot cancel your order once it has been sent and you received confirmation.

Can I fully trust the Blankspace packaging?

Don’t worry about it and trust our experience! Your art impressions will be packaged in our custom art secure packaging adapted to the product ordered dimensions. It’s made to measure packaging made by real people with love! Also, our packaging is made of recycled cardboard and recyclable.

What happens if I receive a damaged order?

If you notice damage in presence of the delivery person, you should refuse it and not sign the receipt. Then please contact our customer service at info@blankspace.ink to put a replacement order into production as soon as possible. Please take pictures of the damaged print, it always helps to handle the situation faster.

5-Year Warranty & Returns

Is there a warranty on my artwork?

With over 40 years of experience in printing, we ensure you that your photo was made with love by real humans through an 8-steps production process. We certify that your print will have brilliant colors for 25 years and promise the best material quality in the industry. Thus, we stand with a 5-year warranty on our products.

Can I return my artwork if I’m not satisfied with the product?

We aim at making you happy! However, in the rare event you wouldn’t be, you can contact our customer service within 10 days of receiving your order at support@blankspace.ink. Please include your name, order number, problem description, pictures if necessary.

Since all Blankspace orders are special orders of a custom nature, we are unable to exchange or refund your order for customer created errors such as typos and misspellings, poor image quality or low resolution, color differences between your computer and our professionally calibrated printers, layout errors, blank files or mistakes in product design, content quality, image selection, artwork match with your environment (decoration taste), product selection mistakes (i.e. product size or style). We cannot exchange or refund items damage due to customer storage, handling or manipulation.

Volume pricing

Do we offer special discounts for high volume orders?

Indeed we do! If you are interested in getting a quote for a high volume of prints please use our contact form or send an email to info@blankspace.ink. We consider high volume orders with a quantity over 10 or total order over $2,000.

What is Blankspace environmentally friendly promise?

All of our inks are GreenGuard Gold certified and are listed in UL’s Sustainable product Guide as products that are scientifically proven to meet the world’s most rigorous, third-party chemical emissions standards-helping reduce indoor air pollution and the risk of chemical exposure while aiding in the creation of healthier indoor environments. With our LED UV inks we minimize energy consumption, water usage and ink waste. We are proud to say that 50% of our inks are made of renewable resources, such as plants and biomass, and are void of heavy metals. On top of this, all our packaging is of course made of recycled cardboard and recyclable.