Legal Stuff

Terms & Conditions

1.0 DEFINITIONS

1.1 The following definitions explain some of the terminology and abbreviations used throughout our Terms and Conditions and Privacy Policy:

1.2 “Terms” refers to the latest version of these Terms and Conditions document available on the Blankspace website.

1.3 “Site” refers to the Blankspace website available at www.blankspace.ink.

1.4 “User/you/your” refers to any person who is downloading, visiting, using or in any other way interacting with the Site or its respectful Materials (see 1.9) regardless of the activities taken.23

1.5 “We/us/our” refers to Blankspace Inc., the website, its employees, and affiliates.

1.6 “Customer” is a user who places an order with us to obtain our product or service.

1.7 “Privacy Policy” refers to the present document governing the rules of collecting, using and storing information provided by users and customers of Blankspace products and services. This document is available on at www.blankspace.ink.

1.8 “Outside sources” refers to any natural or legal entity, application, external website, other than the Blankspace website, its employees, and affiliates.

1.9 “Materials” refers to all audio and video data images, text, images or any other information located on the Blankspace website. Materials can also refer to information located on any other place provided that there is information that said material originated from the Blankspace website.

1.10 “Product” refers to products listed on the Blankspace website and is available for purchase from the website.

1.11 “Service” refers to offered services through purchasing, ordering, delivering and installing available on the website.

2.0 GENERAL PROVISIONS

2.1 The Blanskpace website is owned by Blankspace Inc., 2330 Rue Masson, Montréal, QC H2G 2A6. The company can be reached at 1-855-652-0401.

2.2 These Terms govern the use of the website, materials, and purchase of products. These Terms also regulate the contractual relation between all customers and Blankspace.

2.3 Terms apply to all users and customers regardless of the way used to access the Blankspace website or materials.

2.4 By accessing the website you confirm that you have read, understood and agreed to these Privacy Policy, Terms, applicable laws, and other applicable internet policies. If you do not agree with any part or all of the Terms, you should not use the Blankspace website.

2.5 Users are forbidden to misuse the Blankspace website or services. Any usage, access or interference with the Blankspace website or Service contrary to Terms, Privacy Policy and applicable laws and regulations results in a misuse. If you do not comply with the Terms we reserve the right to terminate your access to our Blankspace website, or any part related to your user account. At our discretion, without prior notice or need to deliberate we can suspend access to all or sections of the Blankspace website and Services to any User. We reserve the right to deny our Blankspace services to anyone at any given moment.

3.0 COMPLIANCE

3.1 Our Blankspace website is available to Users located all around the world, so it is upon you to assess whether visiting the website or using our Services is in compliance with any local laws and regulations from where you are accessing the website. Whenever you are visiting our website or using our Services you will need to comply with these Terms and any applicable laws, regulations and policies. You should not use Blankspace and its services if any part of the website or the Services are not in compliance with your local laws.

3.2 Many states, provinces and municipalities have local codes and regulation governing sales, installation and/or use of products for certain purposes. We make an effort to ensure that our products comply with these codes; we cannot guarantee compliance in every situation, nor can we be accountable for the product usage and installation. Before you purchase and use our products, please review the product application, local codes and regulations. Make sure they comply with these codes.

4.0 MINIMUM AGE REQUIREMENT

4.1 By accessing the Blankspace website or using our Services you attest that you are at least 18 years old, or at least at the legal age of your jurisdiction. You confirm as well that you have legal capacity to enter into any binding agreement.

5.0 MODIFICATIONS ON TERMS

5.1 We have the right to update the Terms periodically without notifying the Users. The current version of Terms (effective date at the bottom) is available on the Blankspace website. Users are encouraged to periodically review Terms in order to stay informed on any changes.

5.2 Users are bound by any changes to the Terms regardless of their knowledge about them, provided that changes were published and available for review.

6.0 ELIGIBILITY

6.1 By providing your information or placing an order, you confirm that you (i) have full legal capacity to enter into a binding relation, (ii) that you will provide true, accurate, and complete information where requested, which is otherwise compatible with these Terms, (iii) that you have available funds necessary for the requested Product, (iv) that you will not use Product contrary to these Terms or applicable laws.

7.0  SERVICES

7.1 Some of the Services provided are only available to registered Users. If you choose to access the Services, you agree to the following terms:

User Account

7.2 Registered Users are required to provide accurate, true, complete and current information about themselves when prompted by any forms on the Blankspace website. Registered Users agree to update their information in the case of any changes, in order to keep registered information accurate, true, complete and current. If you provide information contrary to the conditions mentioned above, we may deny you access to the Blankspace website or our Services. We are not responsible for any failure in providing the Services which results from information that is not true, accurate, current and complete.

Purchase

7.3 Purchase of the Product from the Blankspace website is available to both unregistered and registered users.

Non-Commercial Use

7.4 You may only purchase or order Product for non-commercial, personal use and any other use is not permitted. You may not sell or resell any products you purchase or otherwise receive from us.  We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products to be provided to you that may result in a violation of these Terms, as determined by us in our sole discretion.

Pricing and Delivery

7.5 Full list and description of our pricing and Service plans is available on the Blankspace website, or provided through e-mail or phone. We keep the right to update our prices and Service plans periodically at any time and without notification. All changes become effective from the publishing day.

7.6 All prices on the Blankspace website are displayed in Canadian Dollars, free of any additional costs. Shipping and taxes are excluded from prices listed.

7.7 We will make our very best reasonable efforts to deliver items as quickly as possible within a reasonable time, however we are not responsible for any delays in delivery which are beyond our control. The damage risk or loss of goods will be passed to you upon our products delivery to the delivery enterprise.

7.8 In case the Product is listed at a wrong price due to typographical error or systems error, we keep the right to refuse or cancel any orders placed for product listed at an incorrect price. If incorrect price has already been paid, we will return the same amount upon cancellation.

Cancellation and Return Policy

7.9 You cannot cancel your order once it has been sent and you received email confirmation. We reserve the right to cancel your order if we are unable to process payment, you have provided invalid personal information, or the Product has become unavailable. Of course, we will notify you prior to cancellation provided that we have your contact information.

7.10 In the rare event you wouldn’t be happy with your Product, you can contact our customer service within 10 days of receiving your order at support@blankspace.ink. Please include your name, order number, problem description, pictures if necessary. However, since all Blankspace orders are special orders of a custom nature, we are unable to exchange or refund your order for customer created errors such as typos and misspellings, poor image quality or low resolution, color differences between your computer and our professionally calibrated printers, layout errors, blank files or mistakes in product design, content quality, image selection, artwork match with your environment (decoration taste), product selection mistakes (i.e. product size, style or cover choices). We cannot exchange or refund items damage due to customer storage, handling or manipulation.

Payment method

7.11 All payments on Blankspace website are conducted through credit cards such as Visa, Mastercard and American Express. These providers of payment services are separate legal entities, and we cannot influence or affect in any way the fees or other expenses charged by them. Please refer to these payment service providers’ terms of service for more details.

7.12 By ordering a product from us, you authorize Blankspace to charge your credit card, or other payment method listed accordingly.

Shipping and damaged products

7.13 The ordered Product will be produced and shipped when ready within 2 to 10 working days depending on our production cycle.

7.16 We ensure to pack all products carefully in our proven art secure packaging to avoid any damages during shipping. However, if there was still any damage because of our fault, we are ready to help you resolve that. If damage has occurred because of shipping company, it is your responsibility to file a claim, but we are always there to help you file the claim. If you notice damage in presence of the delivery person, you should refuse it and not sign the receipt. Then please contact our customer service at support@blankspace.ink to put a replacement order into production as soon as possible. Please take pictures of the damaged print, it always helps to handle the situation faster.

Contact

7.17 We might contact you using the available contact information you provided, for any matters relating to purchase, payment and delivery of the Product. We might also inform you through email about news, promotions, special offers and/or other topics of interest related to Blankspace and our affiliates. You may choose to stop receiving these promotional emails at any time by unsubscribing at the bottom of the email.

8.0  LICENCE AND INTELECTUAL PROPERTY RIGHTS

8.1 Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sub licensable license to use the Blankspace website. Except as expressly permitted in these Terms, you may not: copy, modify or create derivative works based on the Site and Materials; distribute, transfer, sublicense, lease, lend or rent the Blankspace website or Materials to any third party; reverse engineer, decompile or disassemble the website; or make the functionality of the Blankspace website available to multiple users through any means.

8.2 Usage of the Materials is governed by appropriate laws of the province of Quebec in the country of Canada.

8.3 The Blankspace website is Copyright © 2017 Blankspace Inc., all rights reserved. You must reference the Blankspace website, its respectful owners, and authors of the content where available if you are using content for non-commercial use. Trademarks, service marks, logos and copyrighted works available on the Site are the sole property of Blankspace Inc., our affiliates, or used under appropriate licenses.

8.4 If you post content on the Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, distribute, and display such content on the Site and on any other marketing material we may create. Whenever we might use the User generated content we will give appropriate credit to the content provider through their account username. Except before mentioned usage of user generated content, you retain copyright and any other rights you already hold in content which you submit, post or display on or through the Services.

9.0 RULE OF CONDUCT

9.1 During your use of our Services, you will not behave contrary to the Terms, Policies, applicable laws and regulations, and you will especially not, without limitation, do anything of the following:

(i) send or otherwise post unauthorized commercial communications (such as spam) on the Blankspace website;

(ii) collect users’ content or information, or otherwise access the Blankspace website, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission;

(iii) upload malicious codes or viruses;

(iv) solicit login information or access an account belonging to another person;

(v) bully, intimidate, or harass any other User;

(vi) provide any false personal information on the Blankspace website, or create an account for anyone other than yourself without their agreement;

(vii) create more than one personal profile;

(viii) post or transmit content which is insulting, defamatory, obscene, illegal, hateful, threatening, incites violence, infringe intellectual property rights, invasive of privacy, or contains graphic violence or is otherwise objectionable to third parties;

(ix) harass, threaten, embarrass or cause distress or discomfort upon another individual or entity or impersonate any other person or entity or otherwise restricting or inhibiting any other person from using or enjoying the Blankspace website;

(x) post adult content or explicit adult material unless such material is specifically permitted in designated adult categories and permitted under applicable federal, state province, and local law;

(xi) post, anywhere on the Blankspace website, obscene or lewd and lascivious graphics or photographs which depict genitalia or actual or simulated sexual acts, as determined in our sole discretion;

(xii) take any action creating a disproportionately large usage load on the Blankspace website unless expressly permitted by us;

(xiii) delete, hide, remove or modify any Content or communication of the Blankspace website or of other individuals other than yourself.

10.0 THIRD PARTY CONTENT

10.1 We might provide Users with content belonging to the Outside Sources or links leading to the Outside Sources. We are not accountable for the content provided by the Outside Sources. Outside sources are not under our control, and they may have different terms of use and policies. The Blankspace website is not responsible for the availability and content of the Outside Sources.

11.0 PRIVACY

11.1 When using our Blankspace website we might collect certain information about you, your device or about how you are using our Site. All information about data collection is in a separate document called Privacy Policy, which is available on the Blankspace website. You can read all our Privacy Policy to get a clear overview on how we store, use, collect and remove any data which we might have collected from you.

12.0  INDEMNITY

12.1 You will indemnify and hold harmless Blankspace, and its employees and affiliates, from and against any claims, disputes, damages, losses, demands, liabilities and costs, including, without limitation, reasonable legal and accounting fees arising out of or in any way connected with your access to or use of the Blankspace website and its Services, content which you provide, or your violation of these Terms.

12.2 Blankspace keeps the right to assume the exclusive defense and control of any matter, at its own cost, otherwise subject to indemnification by you, in which event you will fully cooperate with Blankspace in asserting any available defenses.

13.0 . DISCLAIMER

13.1 WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PROVIDED BY LAW, THE WEBSITE AND SERVICES ARE PROVIDED “AS IS,” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. NONE OF THE PARTIES INVOLVED IN CREATING, PRODUCING, AND/OR DELIVERING THE SERVICES AND THE SITE ARE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES, OR ANY OTHER LOSSES, COSTS, OR EXPENSES OF ANY KIND WHICH MAY ARISE, DIRECTLY OR INDIRECTLY, THROUGH ACCESS TO, USE OF, OR BROWSING THE SITE OR THROUGH YOUR DOWNLOADING OF MATERIALS FROM THE SITE, INCLUDING BUT NOT LIMITED TO ANYTHING CAUSED BY BUGS, VIRUSES, OR ANY COMPUTER SYSTEM, HARDWARE, SOFTWARE, OR PROGRAM MALFUNCTIONS, OR ANY OTHER ERRORS, FAILURES, OR DELAYS. IN NO EVENT WILL BLANKSPACE, OR ANY OF OUR AFFILIATES OR SERVICE PROVIDERS BE LIABLE FOR ANY LOST PROFITS, COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS, OR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR OF THE INABILITY TO USE ANY MATERIALS ON THE WEBSITE.

13.2 SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

14.0 GOVERNING LAWS

14.1 This Agreement will be governed and construed under the laws of the province of Quebec, Canada, without regard to its conflict of law provisions, as applied to agreements entered into and to be performed in Canada by the Canadian residents. You also agree and hereby submit to the non-exclusive jurisdiction of the courts in Montreal, Quebec, Canada, for the resolution of any conflict arising out of or in connection with these Terms, the Site, or the Service.

15.0 FINAL PROVISIONS

15.1 If any part of these Terms is found to be invalid, illegal or unenforceable in any respect, it will not affect the validity or enforceability of the remainder of the Terms. The section titles in the Terms are for convenience only and have no legal or contractual effect. Any failure to exercise or enforce any right or the provision of this agreement shall not constitute a waiver of such right or provision.

16.0  CONTACT

16.1 We always look forward to your opinion, thus if you have any comments or questions, you can send them to info@blankspace.ink.

 

Last Updated: January 31, 2018

 

Privacy Policy

1.0 GENERAL PROVISIONS

1.1 This Privacy Policy governs the collection, usage and storage of information obtained from the Users (hereinafter: Information) through the usage of the Blankspace website and the services provided. We do not sell any personal information to third-parties. We use collected information exclusively for our internal marketing purposes and for providing requested products or services. In some cases, we are obliged to comply with court orders and government requests and provide Information or parts of it to authorized bodies. We may disclose or access information whenever we believe the law requires it, such as to comply with a litigation, or that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraudulent activities, or if we consider it necessary to maintain and improve our products and services offering. The user information’s is divided into identifiable and non-identifiable information depending on whether the latter can identify the user as a specific person. This Blankspace Privacy Policy applies to all users, regardless of their usage of registration option.

2.0 CHANGES TO THE PRIVACY POLICY

2.1 We reserve ourselves the right to change our Privacy Policy at any time without prior notification. Our current Privacy Policy is available on the Blankspace website indicating the effective date at the bottom of the page. If changes of significant nature are made to the Privacy Policy, we will notify you by e-mail, if such Information is available, prior to the changes becoming effective.

3.0 CONSENT

3.1 By entering the Blankspace website you agree to the terms of our Privacy Policy, applicable laws, and internet policies. The Blankspace website services are intended for a general audience and are not targeted at children. We take children’s online safety very seriously, and if we ever learn that the information collected belongs to a child, we will immediately remove any such information. However, if such information is provided with the verifiable parental consent and is in compliance with relevant laws we might keep it.

4.0 IDENTIFIABLE INFORMATION

4.1 We sometimes require your personal information to deliver our products, thus the information we collect is necessary, and we do not collect any information which is not strictly required by the nature our business. Personal Information which we may gather includes full name, address, e-mail, payment information, and postal code.

4.2 We might disclose your personal information to agents and operators under confidentiality or similar agreements, including payment processors, advisors, and advertisers, shipping companies who we believe reasonably need to come into contact with that information: (i) to provide a product or service to you; (ii) to administer our Blankspace website; (iii) to provide customer service; (iv) to update account information; (v) to forward updates, announcements, and newsletters; (vi) to answer your communications, and communicate with you about the product and other activities related to the Blankspace website; (vii) in the event of any reorganization, merger, sale, joint venture, assignment, transfer or disposition of all or any portion of Blankspace business or operations (including without limitation in connection with bankruptcy or any similar proceedings); or (viii) as otherwise authorized by you.

4.3 You can review and access the personal information in accordance with applicable laws and upon a written request. We will deliver you access to your personal information within a reasonable amount of time from the receipt of the request. We might sometimes deny your request under relevant laws. You can request to verify, update or correct personal information provided. We may require a valid photo ID in order to determine your identity. There is no charge for updating or changing the personal information you provided.

4.4 We might keep records of any questions, conversations, complaints or compliments made by you, and the response, if any. Whenever you contact us, we will collect your name, email address and any additional information which you provide and store it on secure servers in order to provide you with the best service possible.

4.5 By providing us your email address you agree to receive periodical emails from us. We may contact you using the available contact information you provided, for any matters relating to purchasing, paying and delivering. These emails are essentials to provide you best User experience and they do not constitute “unsolicited commercial email advertisements”. You agree to receive these emails whenever we judge it necessary.

4.6 We may also inform you through email about news, promotions, special offers, and other topics of interest related to Blankspace and our affiliates. You may choose to stop receiving these promotional emails at any time by unsubscribing from distribution list by following the instructions contained at bottom of the email.

4.7 We endeavor to maintain appropriate physical, procedural and technical security as to prevent any loss, misuse, unauthorized access, disclosure, or modification of personal information which also applies to our disposal or destruction of personal information. All personal Information we collect about you is kept strictly confidential on secure servers whose maintenance, security and protection is maintained by professional third-party provider.

5.0 NON-IDENTIFIABLE INFORMATION

5.1 By visiting blankspace.ink we automatically collect some non-identifiable information regarding your computer or mobile device. We may collect other Information and use “cookies’ in order to improve the User’s experience and provide better service. This Information is not personally identifiable. Every user can deny access to cookies through their browser settings.

5.2 We use this information to continuously provide and improve our services, better understand our Users, diagnose and fix problems, etc.

6.0 THIRD PARTY WEBSITES AND WIDGETS

6.1 Blankspace website may contain links to other external websites that do not fall under our domain. We are not responsible for the privacy practices or the content of those external websites. If you decide to follow those links to external websites, you do so at your own risk.

6.2 Blankspace website may include social media features in the form of widgets which function like separate programs working within our site. Your interaction with these widgets is governed by the policies of a third-party provider.

7.0  CONTACT INFORMATION

7.1 If you have any questions regarding our Privacy Policy and how the information is handled, or you wish to access, amend, or update your information feel free to contact us at support@blankspace.ink.

 

Last Updated: January 31, 2018